Why Use Tria Health?

Confidential & Personalized Care

Tria Health patients share their experience


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Confidential & Personalized Care



Tria Health Provides Smarter Medication Management for You!


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What is it?

Tria partners with your employer to give you the opportunity to speak one-on-one with a specially trained pharmacist about your medications at no charge to make sure they are safe, affordable and effective. Many people take multiple medications, over the counter medications, vitamin supplements and more. Some medication combinations have side effects that can be costly and dangerous. Make sure yours are having the right impact for your health.

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Who Should participate?

Anyone taking multiple medications and/or a specialty medication and/or having a chronic condition.
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Why participate?

When medications are effective, it keeps you healthy and active, but when your medication isn’t right, it causes more problems than it solves and the side effects can be costly and dangerous.
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What to expect?

All appointments are completely confidential and last about 30 minutes. The Tria Health pharmacist will coordinate care and communicate any recommendations with your physician to make sure they are right for you. Physicians agree with Tria Health pharmacists 90+% of the time.
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Find Answers to Frequently Asked Questions About Tria Health


What Services Does Tria Health Provide?

Tria Health has three components to our solution providing smarter medication management. The Pharmacy Advocate Program is designed specifically for individuals who have chronic conditions (e.g. diabetes, hypertension, high cholesterol, mental illness, heart failure, osteoporosis, asthma and more) and are taking multiple medications. Tria Health offers participating members the opportunity to talk one-on-one with a Clinical Pharmacist to review their current medications. During this personalized counseling session, the Clinical Pharmacist will answer any questions or concerns the member may have regarding their medications and ensure that all of their health goals are being met.

The Tria Health Clinical Pharmacist acts as an advocate for members by giving them confidential, personalized care and help them receive the best results possible from their medications. Tria Health is an innovative program that is a free benefit offered by employers designed to enhance your current prescription benefits; it will not change a member’s current benefit plan.

Our Specialty Guard Rx program is designed for patients taking expensive specialty medications to ensure the medications are having their desired effect. This program offers the ability to speak one-on-one with a specially trained pharmacist to identify and resolve any issues related to specialty medications.

Our Rx Plan Protection Suite program is population health program that consists of a series of claims analyses and outreach methods to members who have the opportunity to lower their copay or plan cost by switching to a lower cost, but equally effective medication. Or, members with clinical or compliance issues to provide education to reduce costs and improve health of members.

Tria Health also provides members access the Tria Health Pharmacy Help Desk (888.799.TRIA (8742)) where any additional medication questions will be answered.

What is Chronic Condition Management?

Chronic condition management (CCM) or Tria Health’s Pharmacy Advocate Program is a service provided by pharmacists to help ensure patients are receiving the best benefits from their medications. Pharmacists manage patient’s drug therapies by identifying, preventing and resolving problem’s related to a patient’s medications.

CCM is the cornerstone of Tria Health. Clinical Pharmacists provide one-on-one telephonic counseling for members and act as their personal advocate to help them navigate through the health care system. By interacting with the members’ physicians, Tria Health’s Pharmacists further ensure that Tria Health participants receive complete, seamless care.

Does my physician know about Tria Health?

Tria Health’s pharmacist will inform the member’s physician about Tria Health and our services. All necessary information and recommendations are provided to the members’ physician as part of our coordination of care.

How do I get started with Tria Health?

Members can complete the online enrollment form at any time here. Eligible members will receive an enrollment packet in the mail. All you need to do is simply complete the enrollment form and return it to Tria Health by faxing it to 913.322.8497 or mailing it in the enclosed, self-addressed stamped envelope. In addition, you may call Tria Health at 888.799.TRIA (8742) for assistance in completing your enrollment form.

If you’ve already received an enrollment packet but did not choose to participate at that time, you may check your eligibility by calling 888.799.TRIA (8742).

How often do I speak with my Tria Health pharmacist?

Pharmacists will keep in touch 2-3 times per year depending on each member’s personal care plan that is discussed during the initial encounter. However, Tria Health members have unlimited access to the Help Desk where they can speak with a pharmacist if any medication issues arise.

Will Tria Health force me to change all my medications?

Tria Health is a voluntary program designed to ensure that participating individuals are receiving the best results from their medications. The Tria Health Clinical Pharmacist may make recommendations on the medicines you take to control your chronic diseases based on how effectively they are controlling your conditions. Any prescription recommendations will be sent to your physician for approval. Over 90% of the time physicians agree with the recommendations made by Tria Health pharmacists.

Recommendations from a Tria Health Pharmacist are made only to improve a patient‘s health; Tria Health is an independent entity that does not receive any funding or influence from drug manufacturers. You will not be forced to change your current care plan. The pharmacists guide patients by providing knowledge and resources to achieve their health care goals.

How long does the consultation with the pharmacist take?

The initial consultation is usually the longest and can take from 20-50 minutes depending on the complexity of your medical care. A personalized care plan is developed as part of the initial consultation which will include dates and times for follow up consultations, which are usually shorter. If patients have questions prior to their follow up consultation, they are encouraged to contact Tria Health.

Is this covered by insurance?

Tria Health is a benefit offered by your employer or health plan at no additional cost to you. It is designed to reduce your overall medical costs and keep you healthy and active.

This benefit covers all services offered by Tria Health including encounters with the Tria Health Clinical Pharmacist and the care plan they design for you and discuss with your physician. Additionally, Tria Health provides personalized medical ID cards for members to carry with them and offers members unparalleled access to pharmaceutical care through the Tria Help Desk.

How do I check eligibility for myself and my dependents?

Any plan member can check eligibility for themselves and/or dependents by calling 888.799.TRIA (8742).